Endpoint management
Laptops, mobile devices, deployment, configuration, patching, joiners-movers-leavers. Apple, Windows and Chromebook fleets all welcome.
← All servicesManaged IT, Secure by Default
The same team running your security runs your IT.
Foundation is managed IT, but designed by people who run security operations for a living. Laptops, identities, cloud and helpdesk — managed by the same team responsible for your security. No handoffs between separate suppliers, no finger-pointing when something breaks, no gap between the people who fix the problem and the people whose job it was to prevent it.
One team for IT + security
UK business hours + on-call
Outcome-based reporting
Built for SMEs & mid-market
What's included
Inside Foundation,
in plain English.
Identity & SSO administration
Day-to-day admin of Entra ID, Okta or Google Workspace — accounts, groups, conditional access, SSO integrations, MFA enforcement.
Cloud productivity
Microsoft 365 or Google Workspace administration — tenants, licensing, mailboxes, SharePoint or Drive, Teams or Meet, retention and DLP.
Helpdesk
UK business-hours helpdesk for your team, with on-call escalation outside hours for genuine emergencies. Real humans who know your environment.
Patch & configuration management
OS patching, application patching, secure configuration baselines (CIS-aligned where it makes sense), vulnerability triage on a defined cadence.
Joiners / leavers / movers
A documented onboarding and offboarding workflow per role, with the security side baked in — provisioning, deprovisioning, access reviews, mailbox handover.
How it works
Four phases.
One accountable team.
Audit
Week one: what you have, what is running, what is exposed. Inventory of devices, licences, identities and integrations. Honest gaps list.
Stabilise
Weeks 2-4: fix the obvious issues — patching gaps, MFA gaps, dormant identities, broken backups. Set the baseline before steady state.
Operate
Steady state: day-to-day management, ticketing, monthly reporting. Predictable, boring, reliable — exactly what good IT should be.
Improve
Quarterly review with your leadership team: what worked, what is next, what to retire. A technology roadmap that sits inside your business strategy, not next to it.
Why Foundation
Three reasons
this is different.
Security and IT in one team
When something breaks, the team who can fix it is the team who is also responsible for not letting it break in the first place. No tickets bouncing between suppliers.
Built for SMEs and mid-market
Designed for businesses with 20-500 staff. Not enterprise theatre, not the consumer-grade stack you've outgrown — the right shape for the size you actually are.
Outcome-based reporting
Monthly reporting talks about what changed in your business — not how many tickets we closed. We optimise for the outcome, not the activity.
Foundation — FAQ
Buyers usually
ask these next.
What size businesses is Foundation for?
Best fit is 20-500 staff. We can run smaller engagements at the bottom of that band when there is a clear plan to grow into the service, and larger environments are handled with a tailored scope.
What if we already have an MSP?
We can run Foundation as a replacement for an existing MSP, or alongside one for a defined transition period. We will be honest if your current arrangement is fine and you do not need us.
Can we add Foundation to an existing Sentinel engagement?
Yes. Many clients start with Sentinel for the security operation, then bring Foundation in once the value of one accountable team across IT and security becomes obvious.
Do you support Apple-only fleets?
Yes. Apple-only, Windows-only and mixed fleets are all supported. Identity administration on Google Workspace is first-class for businesses that have moved away from Microsoft.
Take the next step
Get a managed-IT scoping call.
We will be honest about fit.
A 30-minute call to map your environment, the gaps we tend to find first in your sector, and what onboarding Foundation would look like for a business your size.